Privacy Policy for ProMed

I. Introduction

This Privacy Policy is effective as of Date 11-04-2011 and revised on 18-10-2023

ProEmTech Infosystems Private Limited, the company behind ProMed, is committed to protecting the privacy and security of your information. This Privacy Policy outlines how ProMed collects, uses, and safeguards your personal and healthcare data.

This policy applies to all our applications including ProMed, oNext, DoctAssist^®, LiveDoc, LabNetX, PPSDaemon, FeedUZZ, BoardUZZ, Anges, UrgenZ from the house of ProEmTech^®

II. Information We Collect

• Personal Information:

ProMed may collect personal information such as names, contact details, and user credentials to provide access to the software and support services.

• Healthcare Data:

ProMed processes healthcare data entered by users, including patient health records, medical reports, and prescription information. This data is stored securely and is only accessible to authorized users using ProMed

• License Information:

Information related to the ProMed license, including the number of concurrent users and enabled features, is collected for licensing and billing purposes.

III. How We Use Your Information

• Provision of Services:

Personal and healthcare data is used to provide the intended services, including managing patient records, appointments, and billing.

• License Management:

Information related to the ProMed license is used for license validation, renewal, and ensuring compliance with the agreed-upon terms.

• Communication:

We may use your contact information to send important updates, notifications, and information related to the ProMed software.

IV. Data Security

ProMed employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Access to healthcare data is restricted to authorized personnel with appropriate permissions.

V. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the termination of the license agreement, we will securely delete or anonymize your data.

VI. Sharing of Information

ProEmTech Infosystems Private Limited does not sell or share personal or healthcare data collected using any of its software products including ProMed with third parties for any purposes. We may share data with third-party service providers only to the extent necessary to deliver the agreed-upon services.

VII. Compliance with Laws

ProEmTech Infosystems Private Limited complies with applicable data protection laws and regulations. Users are encouraged to familiarize themselves with local and international privacy laws.

VIII. Your Rights

Hospital as license holder of ProMed have the right to access, correct, or add their customers personal and healthcare data. Requests related to data privacy can be sent to the contact information provided below.

Mr. Saiju John - info@proemtech.com - +918041144144

IX. Changes to the Privacy Policy

ProEmTech Infosystems Private Limited reserves the right to update this Privacy Policy periodically. Users will be notified of significant changes, and it is recommended to review the policy regularly.

By using ProMed, you agree to the terms outlined in this Privacy Policy. Your continued use of ProMed constitutes acceptance of any future updates to this policy.